Return & Exchange Policy

RETURNS are accepted when:
1. Item is damaged due to shipping
2. Items are incorrect upon arrival

Unfortunately the postal services may damage items. If your items arrive damaged or incorrect, contact me within 3 DAYS of receiving your order and attach 2-3 photos. You MUST keep all items, packaging and labels intact for a return, a prepaid return label will be provided. Additional packaging material is provided at your local Post Office if needed. Items MUST be returned via USPS.

Custom and personalized items may not be returned. Please message me if there is an issue with your order.

A fee of 15% will be deducted from orders with free shipping.

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EXCHANGES/ I CHANGED MY MIND

*Buyer pays return and/or replacement shipping
*Original shipping costs will NOT be refunded
*A 15% restocking fee will be applied to all Free Shipping orders.

If you would like a different size or sign other than what was purchased or change your mind about wanting the product, please send me a message with a request and I will make accommodations. Items MUST be returned via USPS Priority mail. Once returned items are received, replacements will sent/refund will be made. If the item is not returned in its original condition, the buyer is responsible for any loss in value.